Zendesk Premier Partner

Build Exceptional Customer Support with Zendesk Suite

Bring all your customer conversations, agents, and workflows together — fully configured, automated, and tailored to your brand.

Zendesk Premier Partner
How We Implement

A Smarter Path to Zendesk

Week 1

Discovery & Planning

We start with discovery calls to understand your support structure, business goals, and customer communication channels.

Weeks 2–3

Configuration & Setup

We configure Zendesk Suite to match your brand, processes, and service model. Connecting channels, setting up triggers, automations, macros, SLAs.

Weeks 4–8

Testing & Optimization

We validate all workflows, test integrations, and refine configurations. Fine-tune automations, permissions, and escalation rules.

Weeks 4–8

Knowledge Base & Pre-Launch

We structure and upload articles to your Help Center, build categories, enable multilingual self-service.

What You Get

From Setup to Measurable Success

Fully Configured Suite

A branded, integrated Zendesk environment ready for production.

Channel Integration

Seamless connections with Email, Chat, Messaging, Voice, and social platforms.

Smart Automation

Triggers, macros, SLAs, and routing rules that boost agent productivity.

EN ES FR

Knowledge Base

Structured Help Center with multilingual content and self-service.

AI-Ready Foundation

Platform prepared for AI agents, analytics, and proactive service.

Expert Ecosystem

Built by certified partner and leading Zendesk Marketplace developer.

Pricing

Plans for Every Team Size

No hidden fees. No complexity. Just results.

Essential
$8,000
Up to 25 agents · 4–6 weeks
  • Zendesk Suite configuration
  • Email & web channels
  • Basic automations & triggers
  • Brand customization
  • Team onboarding
Choose Essential
Enterprise
$19,000
51–100 agents · 12–20 weeks
  • Everything in Professional
  • Multi-brand setup
  • Custom integrations
  • Advanced analytics
  • Sandbox environment
  • Escalation workflows
Choose Enterprise
Ultra
Contact Us
101+ agents · 20+ weeks
  • Everything in Enterprise
  • Global multi-region deploy
  • Custom API development
  • Data migration included
  • Priority SLA
  • Executive sponsorship
Contact Sales
Extend Your Ecosystem

Grow Beyond Support

Migration from any system From $3,500
AI Agent Configuration (Chat) $14,000
AI Agent (Combo) $17,000
Ongoing Support (10h/mo) $12,000/year
Instagram, WhatsApp, Telegram, TikTok, Discord integrations From $14.99
Zendesk Premier Partner
Premier Partner

Why work with a Zendesk Premier Partner?

  • Direct access to Zendesk engineering and priority escalation
  • Certified team with 60+ successful implementations
  • Early access to new features and beta programs
  • Dedicated project management and post-launch support
  • Leading Zendesk Marketplace developer with 20+ published apps

Ready to transform your customer experience?

With OAPPS, your Zendesk Suite becomes more than a helpdesk.

Get Started