Zendesk Suite
Guided Trial
2-Week Quick-Win Project
Experience the power of Zendesk with expert setup, real data, and measurable results — in just two weeks.
Let's Start
2-Week Quick-Win Project
Experience the power of Zendesk with expert setup, real data, and measurable results — in just two weeks.
Let's Start
See how Zendesk Suite works on real cases before you commit
During this guided trial, you'll explore Zendesk as it's meant to be used — in real, everyday support scenarios. Our team will configure sample workflows, messaging channels, and automation rules to show how Zendesk handles real customer requests, collaboration, and response management.
You'll experience how tickets flow across channels, how agents see customer context, and how automation speeds up resolution. We'll walk you through the tools, explain how they fit your business processes, and answer your questions — so by the end of the trial, you'll understand not only what Zendesk does, but why it's the right platform for you.
This is not a full implementation — it's a hands-on, guided exploration designed to help you make an informed decision before investing in Zendesk and moving forward with your complete rollout.
What You Will Get
A clear structure, measurable outcomes, and hands-on guidance.
Discovery calls (up to 2 hours) to understand your support processes and customer communication channels.
Comparison of Zendesk plans and features — focusing on what your business actually needs.
Zendesk Support configuration based on your initial requirements.
Setup of 2 key workflows (ticket routing, escalation, or automation rules).
Enablement of Messaging and Email channels.
Preparation of test content for your Zendesk Knowledge Base (~10 demo articles).
Multilingual content example: English + one additional language.
Handover webinar (2.5 hours) to guide your team through the new environment.
Q&A session (1.5 hours) to clarify open points and ensure full understanding.
We adapt to your preferred tools for fast and clear communication:
Via Zoom, Google Meet, or Microsoft Teams.
Correspondence for documentation and updates.
In Teams, Slack, or Telegram for quick feedback and coordination.
Everything you need to evaluate Zendesk with confidence and plan your next steps.
Pricing & Availability
USD 500
This Quick-Win Guided Trial is available for customers located in Europe and Asia time zones who are exploring Zendesk Support Professional or Enterprise plans.
Your Zendesk Partner
We are not just Zendesk implementers — we are customer experience engineers. OAPPS helps companies transform their support processes through automation, best practices, and deep platform knowledge.
Certified consultants with hands-on experience in complex Zendesk Suite deployments. Successful implementations across Europe and Asia for SaaS, fintech, and e-commerce companies.
We design solutions that match your goals, not just the system's defaults.
You'll always know the project status, next steps, and deliverables.
Trusted by SaaS, fintech, and e-commerce companies worldwide.
From trial setup to scaling your help center and automations after go-live.
With OAPPS, you don't just learn Zendesk — you get a support system that actually works for your business.
What's Next
Your Guided Trial is only the beginning. When you're ready to move forward, OAPPS offers a full Zendesk implementation tailored to your scale and goals.
At OAPPS, you choose a plan based only on the number of agents in your Zendesk — no complicated tables or hidden conditions.
Each implementation includes a structured delivery process, dedicated project manager, and measurable outcomes — so you can go live with confidence and scale efficiently.